Challenge/Opportunity
Deliver a keynote address to a Corporate Sales Meeting; conduct a workshop with agency managers to increase their activation levels in their leadership role and to help them create an environment that strongly supports the personal activation levels of their agents.

Consulting Engagement
Jointly, John D. Fleming and Edmund J. Freedberg, PhD, deliver an address on the subject of “Personal Performance Management” to an audience of sales managers, agents and Head Office executives. In addition, they conduct a two-day workshop to help the managers redefine their management responsibilities and their relationship with their agents.

Consulting Process
A platform presentation to Sales Conference attendees. A private meeting with the President and other senior executives to explore sales and operational challenges in Jamaica.
A two-day Agency Manager Seminar focused upon the principles and the techniques required to promote the “self-managed agent”.
A determination of appropriate reinforcement and tracking activities to support the program.

Results
The Company continues to reinforce Activation skills. Performance of the organization was up 16% in the first 6 months of 2001.

 

 

A New Year 'Kick-Off'

Challenge:
A prominent Caribbean life insurance company recently established in the Jamaican market.

 


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